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Request for Company Access
To Questar�s Interactive Customer Service System (QuestLine�)
Instructions: Please fill out this online PDF form. Print the completed forms (pages 1-6) and sign, where required, before returning to Questar. If
you require a signed original QuestLine Access Agreement for your file, print and submit a second original copy of your signed contract.
Important note: If you will be contracting electronically, Questar will perform an analysis for creditworthiness compliance as described in White
River Hub�s FERC Gas Tariff. Please submit additional credit documentation as outlined on Page 7.
If you have any questions or concerns, please contact us. We�re here to help. Our address and telephone numbers are shown below.
This request is to access QuestLine for:
White River Hub�, LLC (WRH)
Date ____________________ ___________________
DUNS Number
Step 1. Shipper Information
___________________________________________
Legal Company Name
___________________________________________
DBA (if different)
___________________________________________
Street Address
___________________________________________
P.O. Box
___________________________________________
City
_____ ________________
State ZIP
Step 2. Authorized Agent Information
__________________________________________
Printed Name
__________________________________________
Title
__________________________________________
Telephone
Step 3. Contact Information
_________________________________________
Contact Person
_________________________________________
E-Mail address
_________________________________________ ___________________
Voice Phone Fax
Shipper�s Status
Local Distribution Company
Intrastate Pipeline Company
Interstate Pipeline Company
End User
Producer
Marketer
Pipeline Sales Operating Unit
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ELECTRONIC ACCESS AGREEMENT (QUESTLINE�)
This Agreement is entered into this ___________ day of _____________________, 20 ___, between White
River Hub, LLC (White River), 333 South State Street, Salt Lake City, Utah 84111, and
_______________________________________(Shipper) a __________________________with offices at
________________________________ White River and Shipper may be referred to collectively as the Parties and
singularly as a Party.
THE PARTIES AGREE AS FOLLOWS:
1. White River has developed proprietary computer software programs and their
contents known as QuestLine� that facilitate interactive electronic contracting, capacity
release, capacity allocation, nominations, confirmations, imbalance trading, billing,
notifications, and reporting on White River's natural gas transmission pipeline system
(Transmission System).
2. Shipper requests remote access to certain portions of QuestLine� and its
contents in order to transact business on White River's Transmission System. By accessing
QuestLine�, Shipper, including its employees and agents, agrees to be bound by all of the
terms and conditions of this Agreement, including White River's Gas Tariff (Tariff) currently on
file with the Federal Energy Regulatory Commission, which is deemed incorporated into this
Agreement by this reference. All access to and use of QuestLine� and its contents shall be
governed by this Agreement, including White River's Tariff.
3. Subject to compliance with the terms and conditions of this Agreement, White
River grants to Shipper, and Shipper accepts from White River, a limited, non-exclusive,
nontransferable license, during the term of this Agreement, restricted to named users to
access designated portions of QuestLine� and its contents solely for Shipper's own internal
transportation and storage business transactions on White River's Transmission System.
White River reserves the right to determine what portion of QuestLine� shall be made
available to Shipper. Shipper's use of QuestLine� may be monitored and recorded. Unusual
activity that may indicate a compromised computer or account may result in immediate
account termination and further detailed investigation.
4. Shipper shall not sublicense, sell, transfer, publish, disclose, display, or
otherwise make available any part of QuestLine� or its contents to any third party. Shipper
shall not reverse engineer, decompile, disassemble, or otherwise attempt to discover the
source code or make derivative works arising out of, related to, or in connection with
QuestLine�.
5. Shipper shall not delete, remove, modify, or obscure any copyright, trademark,
trade name, or other proprietary notices displayed on QuestLine�, and shall not allow any
third party to take any such action.
6. White River or its third party licensors solely and exclusively own all right, title,
and interest in and to QuestLine� and its contents, including all patents, copyrights, trade
secrets, trademarks, and other intellectual property therein.
7. Shipper expressly acknowledges that by accessing QuestLine� it shall be made
aware of proprietary and confidential property of White River, its affiliates, or its
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licensors, including without limitation customers, services, products, processes, operations,
the location of pipeline facilities, present and contemplated activities, as well as logon,
password, or other controlled access information (collectively Confidential Information).
Shipper shall protect the Confidential Information with at least the same degree of care it
uses to protect its own confidential information, but not less than a reasonable degree of
care. Shipper shall use the Confidential Information only for the purposes stated in this
Agreement. Shipper shall not disclose the Confidential Information to any third party, except
on a confidential basis to its employees or agents whose access is required to carry out the
purposes of this Agreement, who have been advised of the confidential nature of the
information, and who are each bound by an obligation of confidentiality, enforceable by
Shipper, to protect the Confidential Information. The confidentiality obligations of this
paragraph shall not apply to any information that is:
a. generally available to the public through no act of Shipper;
b. independently developed by Shipper without use of or reference to the
Confidential Information;
c. lawfully received from a third party without breach of this Agreement; or
d. disclosed pursuant to law, judicial order, or government regulation so
long as Shipper promptly notifies White River prior to disclosure to provide White River with
time to take actions necessary to protect its interests.
This paragraph shall survive termination of this Agreement.
8. Shipper shall ensure that its employees and agents shall only use the logon,
password, and other controlled access to which they have been assigned in connection with
QuestLine� and its contents. Upon termination of any employee or agent, or their need for
access to QuestLine�, Shipper shall immediately notify White River in writing and discontinue
use of that logon and password.
9. Shipper shall immediately inform White River by telephone at the telephone
numbers identified on its Website (www.questarpipeline.com) if Shipper learns of any
apparent breach of security, such as loss, theft, or unauthorized disclosure, use, or
possession of the Confidential Information, including without limitation Shipper's logon,
password, or other controlled access information. Shipper shall be fully responsible for any
unauthorized disclosure of QuestLine's� Confidential Information by its employees and
agents. Shipper shall fully cooperate with White River in pursuing all remedies available to
White River against unauthorized use.
10. Shipper may adjust the number of licensed users, delete licensed users, or
designate other licensed users pursuant to a written Request for User Access to QuestLine�,
in the form attached as Exhibit A, incorporated into this Agreement by reference, issued by
Shipper and submitted to White River.
11. Once Shipper has executed and returned this Agreement, White River shall
provide Shipper with logon, password, or other controlled access information. However,
before Shipper shall be allowed to transact business on QuestLine�, Shipper must comply with
White River's creditworthiness requirements set out in White River's Tariff. Shipper shall be
fully responsible and liable for all transactions conducted on QuestLine� using Shipper's logon,
password, or other controlled access information.
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12. If Shipper desires to participate in imbalance trading procedures on QuestLine�,
Shipper specifically consents to White River posting on QuestLine� the information regarding
Shipper's imbalances outlined in White River's Tariff.
13. Subject to the restrictions on use and disclosure set forth in this Agreement,
Shipper may print and make a reasonable number of copies of the contents on QuestLine�
solely for Shipper's internal use in transacting business on QuestLine�. Shipper shall
reproduce and include copyright, other proprietary right, or confidential notices on and in all
copies. Upon termination of this Agreement, Shipper shall destroy all documents that it
possesses containing any Confidential Information of White River in whatever medium those
documents exist and shall not retain any copies of such documents.
14. Shipper shall be responsible for supplying all hardware and other equipment in
order to access QuestLine�.
15. ACCESS TO AND USE OF QUESTLINE� AND ITS CONTENTS ARE PROVIDED "AS
IS" WITHOUT REPRESENTATION, WARRANTY, OR INDEMNITY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, NON-INTERFERENCE, OR SYSTEM
INTEGRATION. SUBJECT TO THE PROVISIONS OF SECTION 16, SHIPPER ASSUMES ALL RISK
AS TO THE ACCURACY, COMPLETENESS, SECURITY, AVAILABILITY, QUALITY, AND
PERFORMANCE OF QUESTLINE� AND ITS CONTENTS, INCLUDING ALL LIABILITY ARISING
FROM ACCESS TO QUESTLINE� THROUGH SHIPPER. THIS PARAGRAPH WILL SURVIVE
TERMINATION OF THIS AGREEMENT.
16. NEITHER WHITE RIVER NOR ANY OF ITS MEMBER COMPANIES, AFFILIATES, OR
SUBSIDIARIES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS,
SHALL BE LIABLE TO SHIPPER OR ANY OTHER PERSON OR ENTITY FOR ANY LOSS OR
DAMAGES OF ANY KIND ARISING OUT OF, RELATED TO, OR IN CONNECTION WITH
SHIPPER'S USE, INABILITY TO USE, OR RELIANCE ON QUESTLINE� OR ITS CONTENTS, EVEN
IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR IF SUCH DAMAGES ARE
FORESEEABLE AND REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT OR
TORT, EXCEPT THAT, SUBJECT TO SHIPPER'S OBLIGATION PURSUANT TO APPLICABLE LAW
TO AVOID OR MITIGATE DAMAGES, WHITE RIVER MAY BE HELD LIABLE TO SHIPPER (A) FOR
SHIPPER'S DIRECT DAMAGES FROM THE USE OF OR INABILITY TO USE QUESTLINE� TO THE
EXTENT SUCH DAMAGES ARE CAUSED BY THE NEGLIGENCE OF WHITE RIVER IN ITS
OPERATION OF QUESTLINE� OR (B) FOR SHIPPER'S DIRECT, INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES FROM THE USE OF OR INABILITY TO USE QUESTLINE� TO THE
EXTENT SUCH DAMAGES ARE CAUSED BY WHITE RIVER'S GROSS NEGLIGENCE OR WILLFUL
MISCONDUCT IN ITS OPERATION OF QUESTLINE�. WHITE RIVER WILL NOT BE LIABLE TO
SHIPPER FOR INPUTS OR ACTIONS OF THIRD PARTIES. THIS PARAGRAPH SHALL SURVIVE
TERMINATION OF THIS AGREEMENT.
17. (a) This Agreement shall commence on the date first written above and
remain in full force and effect until terminated:
(i) by either Party for its convenience upon one day's written notice to
the other Party;
(ii) immediately by White River for Shipper's breach of this Agreement;
or
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(iii) by White River according to the procedures set forth in Section 2.7 of
the General Terms and Conditions of Part 1 of White River's Tariff.
(b) Upon termination of this Agreement, Shipper shall immediately
discontinue access to and all use of QuestLine� and its contents. Shipper shall also destroy
any documents, in whatever medium those documents exist, that contain any Confidential
Information of White River, including without limitation logon, password, or other controlled
access information, and shall not retain any copies of such documents.
18. All notices concerning this Agreement, other than the day-to-day
communications between the Parties, shall be in writing and shall be sent to the relevant
address set forth below. The Parties may designate other addressees or addresses by notice
to the other Party. A notice shall be deemed effective (a) when given by hand delivery; (b)
three days after deposit into the U.S. mail, postage prepaid; or (c) one business day after
deposit with commercial overnight delivery service, charges prepaid.
Dominion Energy Questar Pipeline, LLC __________________________
Attn: General Manager, Marketing and Attn: _____________________
Business Development, Mailstop QC356 __________________________
333 South State Street (84111) __________________________
P. O. Box 45360 __________________________
Salt Lake City, UT 84145-0360 __________________________
19. This Agreement shall be governed by and construed in accordance with the
laws of Utah, excluding any choice of law provisions that would otherwise require application
of laws of any other jurisdiction. In the event it becomes necessary for either Party to
enforce its rights under this Agreement, then with or without litigation, the prevailing Party
shall be entitled to recover all reasonable expenses, including attorney fees and costs, arising
out of the enforcement of its rights.
20. The failure of a Party to require the performance of a term or obligation under this
Agreement, or the waiver by a Party of any breach, shall not prevent subsequent enforcement
of such term or obligation or be deemed a waiver of any subsequent breach under this
Agreement. No waiver of any provision of this Agreement shall be valid unless in writing and
signed by the Party against whom charged.
21. Shipper shall not, in whole or in part, assign its rights or delegate its obligations
under this Agreement without the prior written consent of White River, and any attempt to do
so without consent shall be void. This Agreement shall be binding upon and inure to the
benefit of the Parties' permitted successors and assigns.
22. If any provision or part of a provision of this Agreement is held to be invalid,
illegal, or unenforceable in any respect, such invalidity, illegality, or unenforceability shall not
affect any other provision, but this Agreement shall be construed as if it did not contain such
provision. Each provision shall be deemed enforceable to the fullest extent available under
applicable law.
23. This Agreement, together with expressly incorporated documents, contains the
entire agreement between the Parties concerning the subject matter, and it replaces
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and supersedes any and all prior or contemporaneous, oral or written, agreements,
understandings, communications, and representations between the Parties. Any terms or
conditions contained in any confirmation, statement, or other ordering document that differ or
vary the terms of this Agreement are null and void and shall have no effect between the
Parties. This Agreement may not be amended except in writing signed by both Parties.
24. Each person signing this Agreement warrants that the person has full legal
capacity, power, and authority to execute this Agreement for and on behalf of the respective
Party and to bind such Party.
INTENDING TO BE LEGALLY BOUND, the Parties have executed this Agreement
effective as of the date first written above
__________________________ White River Hub, LLC
(Shipper)
By: _____________________________ By: _________________________________
Name: _____________________________ Name: Shelley Wright Kendrick
Title: _____________________________ Title: Authorized Representative
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QUESTLINE� ACCESS AGREEMENT
(Continued)
EXHIBIT A
REQUEST FOR USER ACCESS TO QUESTLINE�
This Request for User Access to QuestLine� (User Agreement) is part of and subject to the Electronic Access Agreement
(Agreement) between White River Hub, LLC (White River) and the entity identified in the signature block below (Shipper).
Pursuant to this User Agreement, Shipper requests White River to provide or terminate access for the employee(s) or agent(s)
designated by Shipper below and for the portions specified below on White River's proprietary computer software programs and
their contents known as QuestLine� in order to transact transportation and storage business on behalf of Shipper on White
River's natural gas transmission pipeline system.
1. User name: ________________________________________________ _______________________
FIRST and LAST NAME (Please print) Telephone
_______________________
E-mail
Check all that apply:
Request Type: Transaction services profile:
__ Add user __ Contracting
__ Delete user __ Capacity Release
__ Change user profile __ Nominations
Balancing
Imbalance Trade Administration
Confirmations
__ Reporting/On-line Invoicing
__ Critical Notices
__ Non-Critical Notices
__ Capacity Release
2. User name: ________________________________________________ _______________________
FIRST and LAST NAME (Please print) Telephone
_______________________
E-mail
Check all that apply:
Request Type: Transaction services profile:
__ Add user __ Contracting
__ Delete user __ Capacity Release
__ Change user profile __ Nominations
Balancing
Imbalance Trade Administration
Confirmations
__ Reporting/On-line Invoicing
__ Critical Notices
__ Non-Critical Notices
INTENDING TO BE LEGALLY BOUND, Shipper has caused this User Agreement to be executed by its authorized representative
effective as of the date written below
Shipper: __________________________________
Signature: _________________________________
Name: ____________________________________
Title: _____________________________________
Date: _____________________________________
Instructions:
If you have any questions, please contact White River at 801-324-5340 or 801-324-5604. FAX 801-324-5245.
Shipper may designate additional users and changes by printing and completing additional forms.
Submit the completed, executed User Agreement to Dominion Energy Questar Pipeline, LLC, Transportation Customer Service
Department, Mailstop QC356, P.O. Box 45360, Salt Lake City, Utah 84145-0360.
This User Agreement is subject to acceptance by White River.
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Request for Financials
Return Completed Information to:
Dominion Energy Questar Pipeline�, LLC - Transportation Customer Service Department - QC356
P.O. Box 45360, Salt Lake City, Utah 84145-0360
Tel 801-324-5280 � 801-324-5604 � Fax 801-324-5245
Instructions: Please complete this section and print if you will be contracting* electronically through QuestLine� for White River
Hub, LLC (WRH).
*Additional credit documentation, as described in White River Hub�s FERC Gas Tariff (see, First Revised Volume No. 1, Part 1,
General Terms and Conditions, Section 8) is required in order to verify shipper�s creditworthiness prior to obtaining electronic
contracting authorization.
Date: ________________________
Shipper�s name: ______________________________________________
Legal Company Name
_____________________________________________
Doing Business As (if different)
Please perform an analysis for compliance with creditworthiness requirements as defined in Questar
White River Hub�s FERC Gas Tariff for the purpose of contracting electronically on Dominion Energy
Questar Pipeline�s interactive customer service system (QuestLine�).
Company Name: ______________________________________________
DUNS Number: ________________________
The following credit information is also being provided:
? Current audited financial statement
? A bank reference
? At least two trade references
By: (Signature) X_______________________________________
Authorized Agent
________________________________________
Print / Type Name
________________________________________
Title
________________________________________
Telephone
Foreign Sourcing - Transaction Form
Page 1 of 3
Date:
Requestor Name:
Requestor Business Unit:
Reviewer Name:
Transaction Identifier(s):
Brief Summary of
Transaction:
Indicate
with ?
Sale? Purchase? Import? Export? Financing? Other?
Part I: Please identify the following information related to this transaction:
Counterparty Name
Counterparty Contact Name
Counterparty Address(es):
*Add all that apply
Street
City, State
Country
Beneficial Owners of Counterparty
*Add all that meet ownership criteria
*See Note 1 below
Beneficial Owners of Counterparty
Address(es)
Street
City, State
Country
Counterparty Parent Name
Counterparty Parent Address(es)
*Add all that apply
Street
City, State
Country
Ultimate Parent Name
Ultimate Parent Name Address(es)
*Add all that apply
Street
City, State
Country
Counterparty Financial Institution
Counterparty Financial
Institution Address(es)
*Add all that apply
Street
City, State
Country
Vessel/Owners
*Add all that apply
Vessel/Owners Address(es)
*Add all that apply
Street
City, State
Country
Vessel Contact(s)
Vessel Name and Flag (if applicable)
Country(ies) of Destination, Origin
or Transshipment
*See Note 2 below